Shipping policy
Vistoria – Shipping Policy
Thank you for shopping with Vistoria. Below you'll find everything you need to know about our shipping process and delivery timelines.
Order Processing
All orders are processed within 2–3 business days after your order is placed. Orders placed on weekends or holidays will begin processing the next business day.
Domestic Shipping (United States)
- Processing time: 2–3 business days
- Estimated delivery: 7–10 business days after shipment
International Shipping
- Processing time: 2–3 business days
- Estimated delivery: 5–7 business days after shipment
Please note that international delivery times may vary depending on your country's customs processing. Vistoria is not responsible for delays caused by customs, import duties, or taxes imposed by your country.
Shipping Delays
While we do our best to meet the estimated delivery timelines, occasional delays may occur due to high order volume, carrier issues, weather, or other unforeseen circumstances. Vistoria is not responsible for shipping delays once the package has been handed off to the carrier.
Incorrect Shipping Information
Please ensure your shipping address is accurate and complete at the time of checkout. Vistoria is not responsible for orders that are lost, delayed, or undeliverable due to incorrect or incomplete address information provided by the customer.
Contact Us
If you have any questions about your shipment or need assistance with your order, please contact us at thevistoria.usa@gmail.com.